Mark brings a wealth of customer support experience to Terravesta, and is a key contact for Terravesta growers.
Highly unflappable, and with a great sense of humour, his background is in banking and finance, and he’s gone from branch management to financial consultancy for investments and pensions before joining the team as customer account manager.
“I like problem solving, and if someone has an issue, I’ll do my utmost to resolve it,” says Mark.
Mark will be working closely with Jonathan Backhouse, Terravesta’s operations manager, to ensure the company’s Miscanthus growers are supported through the crops life and will be the first point of contact to deal with questions and queries.
“I’ll be developing the new Harvest Hub data management system, making sure it’s as user-friendly as possible, and ultimately, keeping our growers happy,” adds Mark.